Who we are
Our website address is https://www.dreammodular.com.
INTRODUCTION
Dream Modular offers interior services via its website (www.dreammodular.com). We are deeply dedicated to safeguarding the privacy of your data and information, and we strive to deliver outstanding service to all our customers and website visitors. This Privacy Policy (“Policy”) has been crafted to communicate the privacy principles that oversee your use and access to our website.
By confirming your acceptance of this Privacy Policy through the website or app, or by using our services and providing your information, you explicitly agree to our data practices. This serves as your consent for us to collect, use, and share your information as outlined in the policy. We retain the right to modify this policy at any time. If you disagree, please refrain from using our services. If you’re acting on behalf of another individual or entity, you assert your authorization to accept this policy on their behalf. Additionally, by accessing our Website or using our services, you agree to our Privacy Policy, forming a legally binding agreement under the Information Technology Act, 2011. By sharing your details, you also consent to receive emails related to our services.
INFORMATION WE COLLECT
In our Privacy Policy, we outline the types of information that Dream Modular, the interior design company, may collect from users:
- Personal Information: We may collect personal details such as your name, contact information, and address. This information is typically provided by you when engaging with our services, submitting inquiries, or signing up for newsletters.
- Payment Information: For clients making transactions, we may collect payment details, including credit card information, to facilitate secure and efficient payment processes.
- Usage Data: We gather data on how you interact with our website and services. This includes information about the pages you visit, the duration of your visit, and the actions you take on our site.
- Device Information: We may collect information about the device you use to access our website, such as the device type, operating system, and browser details. This helps us optimize our services for different platforms.
- Cookies and Similar Technologies: We utilize cookies and similar technologies to enhance your browsing experience. These technologies may collect information about your preferences and activities on our website.
- Communication Data: If you contact us through email, phone, or other communication channels, we may collect and store the information shared during these interactions.
- Survey and Feedback Data: We may request your input through surveys or feedback forms, collecting information you voluntarily provide to improve our services.
- Social Media Information: If you choose to connect with us through social media platforms, we may collect information from your social media profiles in accordance with the platform’s policies.
It is important to note that we handle all collected information in compliance with relevant data protection laws and regulations. Our Privacy Policy aims to transparently communicate how your data is used, stored, and protected by Dream Modular.
HOW WE COLLECT INFORMATION
We employ a variety of methods to gather personal data from and about you.
Through direct engagements and interactions, you provide us with your personal information when engaging with our services, such as creating an account during registration, using the Platform or Services, participating in promotions or surveys, requesting marketing communications, or reporting issues and providing feedback.
Technological automation like cookies, web beacons, pixel tags, server logs, and similar tools automatically collect Technical Data about your equipment, browsing actions, and patterns each time you use the Platform. We may also receive Technical Data from other websites using our cookies.
Additionally, personal data about you may be obtained from
External entities or information accessible to the public, including analytics providers, business partners facilitating Platform access, background verifiers, publicly available identity and profile-related data, and marketing service providers. We handle all collected data in accordance with applicable privacy laws and regulations.
HOW DO WE USE YOUR PERSONAL DATA?
- Data Usage and Legal Compliance:
- Personal data used in accordance with legal requirements.
- Primarily used for providing services and meeting legal obligations.
- Purposes of Personal Data Usage:
- Verify identity and create user accounts.
- Provide end-to-end interior design services.
- Assess performance of Service Providers.
- Monitor Platform activities and personalize user experience.
- Improve functionality based on user feedback.
- Product development, testing, and customer service enhancement.
- Develop new features, facilitate financial solutions, and track transactions.
- Communication Authorization:
- Users authorize contact via email, phone, or other means for service-related and marketing purposes.
- Affiliates and third parties may contact users for product or service offers.
- Information Collection and Sharing:
- All information related to users may be collected, compiled, and shared.
- Shared with vendors, social media companies, consultants, and other entities for service provision.
- Information may be shared within the Dream Modular company for specified purposes.
- Legal Disclosures:
- Data sharing without consent if required by law, court, or government agency.
- Disclosures made in good faith and belief in enforcing policies or complying with laws and regulations.
- Information Use by the Company:
- Contact for purchase confirmation and promotional purposes.
- Respond to user requests and questions.
- Customize user experience and analyze site trends.
- Enhance products and services based on user preferences.
- Use information for security and marketing purposes.
- Share information with third parties for mutual benefits.
- Comply with applicable laws in information use.
COOKIES
- Cookies are employed to differentiate you from other users on our Platform and to retain your preferences. This facilitates the delivery of a smooth user experience when utilizing our Platform and enables us to enhance our Services.
- To access more details regarding the cookies utilized, kindly consult our Cookie Policy, accessible at https://www.dreammodular.com/privacy-policy.
DISCLOSURES OF YOUR PERSONAL DATA
In the course of providing our interior design services, DREAM MODULAR may need to disclose your personal data under specific circumstances. We may share your information with trusted service providers who assist us in delivering our services, subject to confidentiality agreements. Additionally, we may disclose your data to comply with legal obligations, respond to governmental requests, or protect our rights. In the event of a business transfer, your personal data may be part of the assets transferred. We prioritize your privacy and, when required, obtain your explicit consent before disclosing your information for any other purpose. Your data may be processed in countries with different data protection laws, but we take measures to ensure its security. Despite our efforts, no online transmission is entirely secure. By using our services, you consent to these disclosures as outlined in our privacy policy.
ACCESSING AND UPDATING YOUR PERSONAL DATA
You affirm that the personal information you furnish to us is accurate, current, and truthful. As you utilize our services, we strive to afford you the means to access and rectify any inaccuracies or deficiencies in the data, in accordance with applicable legal requirements.
UNSUBSCRIBE FROM EMAILS
You have the option to unsubscribe from our marketing emails. If you wish to cease receiving promotional emails, kindly send an email to info@dreammodular.com. Please allow approximately ten days for your request to be processed. Note that even if you choose not to receive marketing messages, you will continue to receive essential transactional communications via email and SMS regarding your purchases.
ADJUST OR REPLACE THE RETURNED PRODUCT
Opt for an exchange with an alternative product. If the value of the new product surpasses that of the returned item, you will need to cover the additional cost. Conversely, if the value of the replacement product is lower than that of the returned item, we will refund the difference as applicable.
CONTACT US
If you have further inquiries or need additional details regarding our Privacy Policy, this website/app, or our services, feel free to reach out to us via email at info@dreammodular.com.